Position Summary:
The Operations Supervisor is responsible for the daily supervision, coordination, and support of HVAC and chiller service operations. This includes overseeing technicians, ensuring job quality and safety, and managing scheduling and resource allocation to meet customer expectations. The ideal candidate will have hands-on HVAC/chiller experience and strong leadership capabilities.
Key Responsibilities:
Supervise a team of HVAC and chiller service technicians, providing guidance, support, and performance feedback.
Coordinate daily scheduling of technicians and ensure timely completion of service calls and projects.
Monitor job progress, technician productivity, and adherence to safety protocols.
Act as a technical resource for complex HVAC/chiller service issues and assist with troubleshooting when necessary.
Work closely with dispatch, service coordinators, and management to ensure efficient workflow and customer satisfaction.
Review and approve service documentation including timecards, job notes, and parts usage.
Support recruiting, training, and development of HVAC/chiller technicians.
Maintain a strong focus on customer service, operational excellence, and continuous improvement.
Qualifications:
Minimum 5 years of HVAC service experience with strong emphasis on commercial chiller systems.
Previous experience in a supervisory or team lead role preferred.
Strong organizational and communication skills.
EPA Certification and other HVAC industry certifications
Varitec is a Drug Free Workplace and Equal Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, gender identity and/or expression or any other characteristic protected by applicable law. Equal Opportunity Employer, including Veterans and Individuals with Disabilities.