Technician – Service Level III

Summary

Job Summary

Diagnosis, repair, and perform preventative maintenance of commercial and industrial HVAC equipment. Provide necessary training and guidance to Level I and II technicians. Advanced responsibility for troubleshooting, consistent and accurate delivery of assignments related to HVAC equipment, including but not limited to large and small rooftop units, split systems, air-cooled chillers, boilers, and centrifugal chillers.

Essential Duties and Responsibilities

1. Perform Maintenance of all HVAC & Applied Equipment: Repair and replace defective equipment, components, or wiring. Intermediate – advanced independent diagnostics, troubleshooting, pipefitting, and brazing of CAT I, II, and III equipment. Specific equipment responsibilities include but are not limited to the following (Category I): Water-cooled single and dual centrifugal chillers up to 200- 2700 tons, Screw chillers up to 400 tons, Air-cooled chillers up to 530 tons, Centrifugal screw Templifiers. Magnetic drive chillers 100-700 tons.
2. Conduct Warranty Service Application: Independently inspect and test systems to verify functionality for all CAT I, II, and III equipment. Perform Start Ups: Verify functionality of new CAT I, II & III equipment. Educate customers on
   proper use of equipment, maintenance schedule, and operating manual.
3. Rebuilds/Retrofits: Lead the rebuild and retrofit of a CAT I, II and III level unit. Direct technician levels I and II through hands-on demonstration of the necessary steps. Introduce centrifugal rebuilds.
4. Jobsite Safety: Wear personal protective equipment when completing service tasks. Complete jobsite hazard assessment prior to initiating service. Adhere to Daikin and customer safety policies and OSHA guidelines.
5. Customer Service: Demonstrate professionalism in appearance, verbal, and written communication. Interact with customer by offering status reports of service before, during, and after each call. Explain technical information to technical and non-technical audience.
6. Support Sales: Communicate potential sales opportunities to the sales staff through the technician tip quote process. Identify and quote opportunities for minor repairs directly to the customer.
7. Conduct Technician Training: Responsible for the mentorship of service technician levels I and II, and hands-on training of CAT I, II, and III equipment. Document Performance: Record and report billing, inventory, timecards, technician tip reports, product quality reports (PQR), and articles as required.
8. Computer Usage: Basic data entry and ability to navigate the use of email, internet, word processing programs. Download programs into CAT I-II equipment and Micro controllers. Analyze chiller trend data to ensure optimal performance.
9. Exhibit Compliance: Ensure standards, policies, procedures, and maintenance of a clean work area are upheld at all times.
10. May directly supervise the level I and II service technicians. Conducts supervisory responsibilities in accordance with the organizations’ policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.
11. Wear company uniform and required safety PPE, perform job hazard analysis
12. Participate in on call rotation
13. Follow all OSHA and Daikin Applied safety policies and procedures.
14. Potential travel requirements with some overnight travel

Qualifications

Minimum Education Requirements
2 Year / Associate Degree or equivalent from two-year college or technical school, with a certificate in Heating, Ventilation, and Air Conditioning
Minimum Experience
5 Related experience with increasing responsibility. Valid driver’s license and acceptable driving record. State license or certifications as required by market. EPA approved Universal Technician Certification required, as necessary
Preferred Experience
Previous experience in mentoring less experienced technicians.
Required Knowledge, Skills, and Abilities
Previous experience in mentoring less experienced technicians. Current first aid / CPR card, OSHA 10 Certification

Work Environment

This position requires working outdoors, in mechanical/equipment rooms and possible extreme weather conditions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts and heavy equipment. The employee is frequently exposed to wet and/or humid 0conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock (high voltage); and vibration. The employee is occasionally exposed to toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; climb, balance; stoop, kneel, crouch, crawl; talk and hear. The employee frequently is required to walk, use hands to touch, reach, or feel, and reach with hands and arms. The employee is occasionally required to sit. The employee is regularly required to use a ladder and perform work at various heights. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Disclaimer

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required; the work environment characteristics described here are representative of those encountered by an employee while performing the essential functions of the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties may be assigned

Drug testing is a condition of employment

Varitec is a Drug Free Workplace and Equal Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, protected veteran status, gender identity and/or expression or any other characteristic protected by applicable law.